Updates on our COVID-19 Protocols
RiverCourt Residences has instituted numerous procedures and is following state and federal protocols to safeguard our community. We depend upon one another more than ever for our collective safety, health, and wellbeing during this global coronavirus pandemic. Every precaution we take is with our residents, families, and staff members in mind and we are pleased to share this information on our website.
Our efforts are coordinated by a COVID-19 Taskforce, led by the Resident Care Director and Reflections Program Director. In this communication please find the best practices in place concerning residents, staff, disinfection, visitor restrictions, move-ins, and communication.
We follow guidelines and recommendations from the Centers for Disease Control (CDC), the Massachusetts Department of Public Health (MDPH), and the Nashoba Board of Health. These guidelines are subject to frequent updates, and whenever new guidelines are issued, RiverCourt updates its procedures.
Resident Precautions & Protocols
Resident temperatures and oxygen saturation levels are taken and recorded daily. Care personnel have received appropriate training to observe any potential symptoms of coronavirus in residents. If a resident has symptoms or has tested positive the resident will remain self-quarantined in their apartment as recommended by the CDC until they are medically cleared. Residents have received detailed instructions on proper handwashing techniques, social distancing measures, and how to wear face masks, which have been distributed to all residents. To further safeguard residents, the dining room is closed, and residents are receiving meals via Room Service. Large group activities that would have required close proximity are not being conducted. Small group activities where proper social distancing can be achieved are available with reservation sign-ups beforehand.
Staff Precautions & Protocols
All RiverCourt staff have received training on Infection Control policies, with training updates ongoing. All staff wear face masks and practice proper social distancing. All staff are screened daily prior to entering the community. This screening includes but is not limited to temperature checks, symptom checks for new or worsening cough, difficulty breathing, chills, sore throat, body aches, headache or new loss of taste or smell. If staff exhibit any of these symptoms they would be instructed to go home and immediately contact their primary care physician. Full PPE (Proper Protective Equipment) is worn when caring for a resident that has symptoms or has tested positive for coronavirus.
Disinfection Policies & Procedures
Staff who serve in departments for housekeeping, dining and kitchen, and activities have received training in proper sanitation procedures for their areas of responsibility. Resident apartments, common areas including common restrooms, staff lounges, offices, and commonly touched surfaces such as handrails, doorknobs, and elevator buttons, etc. are disinfected daily. All kitchen equipment is disinfected daily as are equipment and surfaces after each activity is completed. Alcohol-based hand sanitizers are readily available for resident, staff, and visitor use.
At this time, visitors are limited to essential personnel. Prior to entering the community, they will be screened, and for the duration of their visit, they will be required to wear face masks and appropriate PPE.
Policies for New Move-Ins
We are pleased to share that with strict protocols in place, RiverCourt may accept new resident move-ins. An assessment for any new resident will include among other requirements, a COVID-19 test. Potential residents that test negative for the coronavirus, will be quarantined for 14 days in their apartment from the date of admission. They will be issued a face mask to wear whenever a Resident Assistant is providing personal care. Their temperature and oxygen saturation levels will be tested twice daily, and they will be monitored for any symptoms of the virus. Potential residents that test positive will be admitted once their quarantine outside of our community is completed, and they are symptom-free for at least 72 hours without the use of analgesics, and with the stipulation that their second COVID-19 test result is negative. Once admitted to the community the resident would be self-quarantined in their apartment for 14 days.
We are committed to providing frequent updates to residents, their families, and staff on all aspects of life at RiverCourt Residences. Often, we send updates twice weekly either via email, telephone, website postings, individual outreach or a combination of all means of communication. In each, we encourage individuals who have questions to contact us directly so we can make certain they are well informed and up to date on all policies and procedures put in place to keep the community safe.